At Rawlings Sport Gears Store (operated via basebal-sport.com), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices described below.

1. Information We Collect

We collect information to provide you with a seamless and secure shopping experience, tailored to the needs of baseball and softball players, coaches, and fans. This includes:

  • Personal Identification Information: Name, email address, shipping address, billing address, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (e.g., Visa, MasterCard, JCB) or PayPal account information, processed securely through encrypted payment gateways. We do not store full payment card numbers on our servers.
  • Technical Data: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
  • Communication Data: Records of correspondence if you contact our customer service team at [email protected].
  • Preferences: Information about your product interests, shopping behavior, and feedback to enhance your experience.

2. How We Use Your Information

Your data helps us deliver the high-quality service and products you expect from Rawlings. We use it for:

  • Order Processing: To fulfill purchases, process payments, and ship products from our warehouse in Memphis, TN.
  • Customer Support: To respond to inquiries, provide assistance, and resolve issues.
  • Personalization: To recommend products (e.g., baseball gloves, bats, apparel) based on your preferences and browsing history.
  • Marketing: To send updates about new gear, promotions, and content relevant to baseball and softball enthusiasts, if you opt in. You can unsubscribe at any time.
  • Security: To protect against fraud, unauthorized transactions, and ensure site safety.
  • Improvements: To analyze site usage and enhance our website, products, and services.

3. Sharing and Disclosure of Information

We do not sell your personal data. We may share information with:

  • Payment Processors: Trusted partners like Visa, MasterCard, JCB, and PayPal to securely handle transactions.
  • Shipping Providers: Logistics companies (e.g., carriers) to deliver orders globally, excluding Asia and certain remote areas due to restrictions.
  • Service Providers: Third parties assisting with website operation, marketing, analytics, or customer service, under strict confidentiality agreements.
  • Legal Compliance: If required by law, regulation, or legal process, we may disclose information to authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, with notice provided.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions compliant with international standards. We implement industry-best measures to protect your information:

  • Encryption: All payment transactions use SSL (Secure Socket Layer) encryption to safeguard financial details.
  • Access Controls: Limited access to personal data only for authorized personnel.
  • Retention: We retain data only as long as necessary for business purposes or as required by law.

While we strive for maximum security, no online method is 100% secure. We continuously update our practices to address risks.

5. Your Rights

Depending on your location, you may have rights under privacy laws (e.g., GDPR, CCPA), including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications by clicking the link in emails or contacting us.
  • Objection: Object to certain data processing activities.

To exercise these rights, email us at [email protected]. We will respond within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience:

  • Functional Cookies: Essential for site operation, such as remembering cart items or login details.
  • Analytical Cookies: Help us understand how visitors use the site (e.g., via Google Analytics) to optimize content.
  • Marketing Cookies: Used to display relevant ads based on your interests (you can manage preferences in your browser settings).

Most browsers allow you to control cookies. Disabling them may limit site functionality.

7. Changes to This Policy

We may update this policy to reflect changes in practices or laws. The revised version will be posted on this page with an updated date. Continued use of the site constitutes acceptance of changes.

8. Contact Us

For questions about this Privacy Policy or your data, contact our team at:

Email: [email protected]
Address: 4074 Lightning Point Drive, Memphis, US 38104