Term and Conditions

1. Introduction

Rawlings Sport Gears Store specializes in premium baseball and softball equipment, apparel, and accessories for players and enthusiasts worldwide. Our store is committed to providing high-quality products and exceptional customer service to the baseball community.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use the website only for lawful purposes
• Not attempt to undermine the security or integrity of our systems
• Not use the website to transmit any viruses or malicious code
• Be responsible for maintaining the confidentiality of your account credentials
• Be at least 18 years old or have parental consent to make purchases

3. Products and Services Description

We offer a wide range of baseball and softball equipment including:

• Baseball gloves and mitts
• Bats and bat accessories
• Apparel, uniforms, and protective gear
• Training equipment and accessories
• Lifestyle apparel and collectibles

We strive to accurately display our products, including colors and specifications. However, actual colors may vary slightly due to monitor settings, and product specifications are subject to change without notice.

4. Order and Payment Terms

Order Process:

• All orders are subject to product availability
• Order confirmation does not signify our acceptance of your order
• We reserve the right to cancel any order for any reason

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Your payment information is encrypted and handled according to industry standards.

Pricing:

All prices are listed in US dollars. We reserve the right to adjust prices at any time without notice, though such changes will not affect orders already placed.

5. Shipping Policy

• Orders are processed within 1-2 business days after payment confirmation
• We ship globally, excluding Asia and certain remote areas due to logistical constraints
• Standard Shipping: $12.95 via DHL or FedEx, delivery within 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS, delivery within 15-25 business days after shipment
• Delivery times are estimates and not guaranteed
• Customers are responsible for any customs duties, taxes, or import fees

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. Our returns policy includes:

• Returns and exchanges accepted within 15 days of receiving your order
• Items must be unused and in original packaging with tags attached
• Non-returnable items include:
  • Baseball cleats worn outdoors
  • Used batting gloves
  • Used baseballs or those removed from original packaging
  • Apparel with broken hygiene seals or removed tags
• To initiate a return, email [email protected] with your order number
• Original shipping fees are non-refundable
• Refunds are issued to the original payment method within 5-10 business days after we receive and inspect the returned item

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Rawlings Sport Gears Store or our suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

Rawlings Sport Gears Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our products or website
• Unauthorized access to or alteration of your transmissions or data
• Any products purchased through our website
• Any third-party conduct on our website

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product(s) in question.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and safeguard your data.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Tennessee, United States. Any disputes shall be resolved in the courts located in Memphis, Tennessee.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.